The bank needs to set up its user identification for the corresponding signature authorization and activate electronic distributed signature for the desired order type. Please contact your bank. If you have not yet used the electronic distributed signature feature, your bank may have forgotten the conversion.
Orders that are ready for signature, are displayed in the overview Electronic distributed signature (EDS), as long as they have the status Waiting for signatures. The status is visible in the tab Sent Files.
When an order is in the EDS for a long time waiting for a missing signature, it may be that the bank changes the status to Waiting for signatures! (with exclamation mark). The Bank announces the fact that the job is deleted shortly.
Thus, it only depends on the bank how long orders are visible in the EDS.
See also chapter Appendix - File status.
The abbreviation "EDS" stands for "Distributed Electronic Signature". This approval procedure is part of remote data transmission according to the EBICS standard. It enables orders to be approved according to the dual control principle, but at different times and in different locations. This means that every submission to a bank must be certified by a bank-specific signature, but the order will only be executed by the bank once the required number of signatures has been provided.
Whether a single signature is sufficient or signatures from several users are required depends on the so-called signature class. This is assigned in the EBICS bank server for each subscriber of the bank and can be further differentiated according to order types and accounts. Your user profile is used to transmit your permissions and thus the signature classes to BL Banking. You may therefore be allowed to sign with a single signature (class E) at Bank 1, but at Bank 2 you may only be able to provide a second signature (class B), and this only for the order type SEPA transfer.
When signing open SEPA transfers and SEPA real-time transfers, it is important to note that these are first submitted for the verification by payee (VOP) by default, i.e., without the signature being evaluated bank-specifically. The complete EDS process only starts once the results of the payee verification have been received.