The accounts approved for user identification are transmitted by the bank with the HTD order type. If you have entered new accounts with the bank, your access authorizations in BL Banking need to be updated. To do so, mark the respective bank or several/all banks in the Orders view and press F5; alternatively right-click and select update. The currently valid access authorizations are then retrieved by the desired banks. If you still do not have access to some of your accounts, the bank has most likely not approved these for EBICS access. Please contact the bank about this.
FAQ 4
If you are using a correct account number and BL Banking nevertheless indicates that the number is incorrect, you can adjust the verification in the preferences under Payment recording. To do so, activate Permit invalid bank details.
FAQ 9
There are the following possibilities:
1) Preferences - File transfers - Import transfers from PTK
Then the payments submitted by others are displayed in the Jobs perspective, Sent files tab, however without amount. Furthermore, the original file is not available. See chapter Jobs - File transfers - Sent files.
During updating the overview Sent files the customer protocol (PTK) of the last ten days is retrieved, of which the sent orders are extracted and displayed. If you need to see orders, which are dated even further in the past, you can use a "from-to" query to retrieve the customer protocol over a longer period of time. See chapter Jobs - File transfers - Retrieve file.
2) Preferences - Payment recording - Display signed payments from external files
Then the payments are displayed in the Jobs perspective, Sent files tab, which were not recorded manually, but sent directly.
3) Preferences - Electronic distributed signature - Bank settings - Protocol
Then the payments signed by others are displayed in the Jobs perspective, Electronic distributed signature tab, however without amount. See chapter Jobs - Electronic distributed signature - Signed orders.
FAQ 56
If the payment is still in the list of EDS, i.e. not yet completely signed, then it can be canceled. Please read chapter Jobs - Electronic distributed signature - Cancel order.
Completely signed payments however cannot be canceled anymore.
FAQ 99
In the payment recording for foreign payments (DTAZV, CFONB320) there is a drop-down list with countries. In order to add new countries to this list, create a text file with the name countries.properties
in the workspace\payments
directory. There enter the missing countries each on one line in the form <Country code>=<Country name>
, e. g.
SS=South Sudan
See also FAQ 213.
FAQ 121
This may be because the imported payment file contains salary payments. By default salary payments cannot be imported. You can allow the import via the preference General information - Payments - Allow import of salary payments. This preference can only be changed by a user with administrator rights.
See also chapter General - Preferences - General - Payments.
FAQ 131
Sometimes you need currencies that are not in the list, such as the Chinese Yuan Offshore CNH. Or you want to reduce the list so that only the currencies you actually need appear.
To set up your own list, create a text file named currency. properties
in the directory workspace\payments
. You enter each desired currency on a separate line in this file, e.g.
EUR
USD
CNH
whereby they must be valid currencies. Only the entries of the file are then displayed in the list.
See also FAQ 121.
FAQ 213
If you need a payment file for test purposes, you can generate it yourself. To do this, record the required payment and save it as a file. See the chapters Payments - Record payment and Payments - Open payments.
Below you will find ready-made test files in various formats. These files use non-existing client and recipient accounts. Therefore, a corresponding message will appear when importing these files. See chapter Payments - Import payment.
FAQ 224